Shipping policy

Shipping:

Processing & Delivery Times

Orders are typically processed within 2-4 business days. Excluding Holidays and Weekends. Delivery times vary based on your location and selected shipping method, but most orders arrive within 1-2 weeks.

Delivery estimates are provided by shipping carriers and are not guaranteed. Once an order has been shipped, we are not responsible for delays caused by carriers, weather events, customs processing, or other circumstances outside our control.

If you need your order quickly please contact us before placing your order and we will do our best to accommodate your request. Or use the notes section at checkout. 

International Orders COMING SOON:

We are happy to ship worldwide, but please take note of the following below:

Duties & Taxes

International orders may be subject to import duties, VAT/GST, customs fees, or brokerage charges imposed by your country. These charges are not included in your purchase price or shipping cost and are the responsibility of the recipient.

Customs Delays

Customs processing times vary by country and may affect delivery estimates. We are unable to control or expedite customs clearance.

Refused Packages

If you refuse delivery or decline to pay duties, taxes, or customs fees and the package is returned to us, we can issue a refund for the product cost once the merchandise has been received in its original condition. Original shipping charges are non-refundable.

 

Lost or Damaged Shipments

If your package arrives damaged (i.e. broken products, leaks etc) or appears to be lost in transit, please contact us promptly at Reignitewithpanda@gmail.com We will work with you and the shipping carrier to help resolve the issue.

 

Should an item or an order be on backorder through manufacturing company, Amanda will be in touch to give you an ETA on your item(s). Shipping will commence once it becomes available again and arrives to Reignite With Amanda Panda.